Policy

# Delivery and Shipping Policy

This policy explains how Val'Utility handles digital delivery, customer communication, and any physical delivery linked to the vehicle warranty protection journey.

## Digital delivery

Product information, application progress, payment confirmation, booking details, and customer support updates may be delivered digitally through the website, email, WhatsApp, or other approved communication channels.

## Physical delivery or installation

Where a device, document, or installation-related item is required, delivery or installation arrangements will be confirmed with the customer after onboarding and payment steps are completed.

## Delivery queries

Delivery, shipping, or installation queries can be sent to  [support@valutility.co.za](mailto:support@valutility.co.za) .

[Contact us](https://valutility.online/contact-us)  [Back to website](https://valutility.online/)